Privacy Policy
Last Updated: 20/05/2024

bgbreeders.com values your privacy and is committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect personal information from you to provide services and improve your experience, including:

Contact Information: Name, email address, phone number, and mailing address, collected when you inquire or purchase a puppy.

Website Usage Data: Information on how you navigate and interact with our website, such as cookies, IP address, and browsing preferences.

2. How We Use Your Information

Your personal information is used to:

Respond to inquiries and manage puppy adoptions.

Process payments and handle transactions securely. 

Improve our website, services, and overall customer experience. 

Send you updates on your puppy’s progress, health updates, and other relevant information.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill services (e.g., payment processing) or as required by law.
4. Data Security

We take security seriously and use industry-standard methods to protect your personal information from unauthorized access or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies to enhance your website experience and gather information on site traffic and interaction. You can disable cookies through your browser, but note that this may limit some website functionality.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for us to use your information.
  • Opt-out of marketing communications at any time.

Return policy:

At bgbreeders.com, we are dedicated to matching our puppies with loving families. We understand that situations may arise where rehoming is necessary. Please review our return policy below.

1. Return Policy for Health-Related Reasons

If a health issue covered by our Health Guarantee is diagnosed by a licensed veterinarian within the specified timeframe, please reach out to us immediately. We will discuss options that may include medical support, rehoming assistance, or, in rare cases, a replacement puppy.

2. Non-Health-Related Returns

We understand that unforeseen life changes, allergies, or compatibility issues can sometimes lead to the need for rehoming a puppy. If you find yourself unable to care for your puppy, please contact us as soon as possible. We do not offer refunds in these cases but will work with you to find a new, suitable home for the puppy. We may ask that you temporarily foster the puppy until a new family is arranged.

3. Conditions for Returns

Returns or rehoming must meet the following conditions:

       -The puppy must be returned in a healthy, well-cared-for condition, free of any injury            or illness resulting from neglect.
       -Health records and any documents provided with the puppy must be returned.

4. Refunds

Refunds are not available for non-health-related returns. Refunds for health-related returns are handled on a case-by-case basis within the framework of our Health Guarantee.

5. Contact Us for Returns

If you need to discuss a return or rehoming, please reach out as soon as possible. We are here to offer support and guidance during this process.

Thank you for your understanding and commitment to the well-being of our puppies. At bgbreeders.com, we strive to ensure every puppy finds a safe, loving forever home.

Email: info@bgbreeders.com
DATE: 20 May 2024