bgbreeders.com values your privacy and is committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information.
Contact Information: Name, email address, phone number, and mailing address, collected when you inquire or purchase a puppy.
Website Usage Data: Information on how you navigate and interact with our website, such as cookies, IP address, and browsing preferences.
Respond to inquiries and manage puppy adoptions.
Process payments and handle transactions securely.
Improve our website, services, and overall customer experience.
Send you updates on your puppy’s progress, health updates, and other relevant information.
5. Cookies and Tracking
We use cookies to enhance your website experience and gather information on site traffic and interaction. You can disable cookies through your browser, but note that this may limit some website functionality.
If a health issue covered by our Health Guarantee is diagnosed by a licensed veterinarian within the specified timeframe, please reach out to us immediately. We will discuss options that may include medical support, rehoming assistance, or, in rare cases, a replacement puppy.
We understand that unforeseen life changes, allergies, or compatibility issues can sometimes lead to the need for rehoming a puppy. If you find yourself unable to care for your puppy, please contact us as soon as possible. We do not offer refunds in these cases but will work with you to find a new, suitable home for the puppy. We may ask that you temporarily foster the puppy until a new family is arranged.
Returns or rehoming must meet the following conditions:
-The puppy must be returned in a healthy, well-cared-for condition, free of any injury or illness resulting from neglect.
-Health records and any documents provided with the puppy must be returned.
4. Refunds
Refunds are not available for non-health-related returns. Refunds for health-related returns are handled on a case-by-case basis within the framework of our Health Guarantee.
5. Contact Us for Returns
If you need to discuss a return or rehoming, please reach out as soon as possible. We are here to offer support and guidance during this process.
Email: info@bgbreeders.com
DATE: 20 May 2024